New Client Welcome & Riding Information

What to Wear

For safety and comfort, proper attire is required:

• Long pants are mandatory (jeans are preferred).

• Boots with a heel are required.

  • We recommend cowboy boots (available at places like Boot Barn).

  • Winter boots are acceptable for your first lesson only.

• Please wear your hair down or in a low ponytail.

  • High ponytails or buns must be removed so helmets can fit properly and safely.

Helmets

• Helmets are available to borrow for your first lesson.

• After your first class, students are required to purchase their own riding helmet for continued lessons.

Arrival Time

• Please plan to arrive a few minutes early so you have time to park, meet your instructor, and get ready to ride.

Parking Information

We have two parking lots available:

• The parking lot closest to the covered arena has a gate and open parking.

• This lot has a painted Star Equestrian sign, and the gate is unlocked.

• You’re welcome to park there for the easiest access to the arena.

Day-Of Lesson Communication

• We will text you the day of your lesson, usually in the early afternoon.

• Your message will include where to meet your instructor and any last-minute details.

Barn Rules & Ranch Etiquette

To keep everyone safe and our horses happy, please follow these ranch rules:

• Our horses love carrots and apples, and you’re welcome to bring them as treats 🥕

  • Please only feed treats to your assigned lesson horse and only with instructor permission.

• Do not feed or pet other horses around the ranch. Some horses may be on special diets or in training.

• No running, yelling, or screaming anywhere on the ranch, as loud noises can scare horses.

• Always walk calmly and stay aware of your surroundings.

• Siblings and non-riding children are welcome to enjoy our playground area during lessons with supervision.

  • For safety, children must stay out of the arena and barn aisles.

• Please follow all instructor directions at all times.

Cancellation Policy

• We have a 24-hour cancellation policy.

• Please understand that your lesson time is important to us. We reserve the arena, horse, and instructor specifically for you to ensure you have a great experience.

Rider Requirements

• Riders must weigh under 160 lbs.

• Please disclose any medical, physical, or health conditions that may affect your ability to safely ride a horse. This allows us to prepare the best horse and lesson for you.

 

If you have any questions before your lesson, feel free to reach out—we’re happy to help. We look forward to riding with you! 🐎🤍